Shipping policy

 

At WishBuys, our mission is to deliver high-quality products to your doorstep with a smooth, reliable, and transparent shopping experience. We proudly offer fast delivery across India, secure packaging, and constant order updates.

1. Shipping & Delivery Timelines

We ship orders across PAN India.

Processing Time: 1–2 business days

Delivery Time: 3–7 business days (depending on your pin code & courier availability)

Total Time: Typically 6–9 business days from the date of order depending on the location.

Please note:

  • Delivery timelines may vary during festivals, sales, or unforeseen courier delays.
  • Rural / remote locations may require additional transit time.

2. Cash on Delivery (COD)

We offer Cash on Delivery on most products and pin codes across India.

Important Notes:

  • COD orders may require phone/SMS/WhatsApp confirmation.
  • Failure to confirm may delay or cancel the order.
  • Please ensure someone is available to receive and pay for the package.

3. Order Tracking

Once your order is shipped, you will receive a:

  • Tracking link
  • Courier partner name
  • Estimated delivery date

You can track your shipment anytime through our Order Tracking page or directly via the courier website.

4. Shipping Charges

  • Standard Shipping: Free for prepaid orders
  • COD Shipping Fee: May apply depending on product and location
    Exact charges (if any) will be visible at checkout.

5. Delivery Attempts

Our courier partner will make up to 3 delivery attempts.
If the customer is unavailable or refuses the package:

  • The shipment will be marked as RTO (Return to Origin).
  • Future COD orders may be restricted.

6. Damaged or Tampered Packages

If your package appears damaged, opened, or tampered, please:

  1. Refuse the delivery
  2. Contact us immediately with photos/video at support@wishbuys.com or WhatsApp on 7982238040.

We will arrange a replacement or refund as per our policy.

7. Incorrect Address / Failed Delivery

WishBuys is not responsible for delays or failed deliveries due to:

  • Incorrect or incomplete address
  • Wrong phone number
  • Customer unavailability

Please ensure all details are accurate at checkout.

8. Return to Origin (RTO)

If a package returns to us due to failed delivery attempts:

  • COD fees are non-refundable
  • We may request prepaid payment for reshipping the order